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Logs contain information on how you use our products that helps us analyze, troubleshoot, and debug any issues you may experience.


RFID logs are available while using the desktop application READERDEMO.EXE when the Regula device is connected.

1. To enable RFID logging, go to the Options menu, open the General tab, and select Do RFID logging:

Document Reader Demo application with "Options" dialog opened and "Do RFID logging" option highlighted

2. To start collecting logs, plug your Regula device and press the Connect button.

3. When the device is connected, during the document processing, logs are being recorded into the Debug directory. The full path is:


The Debug folder, containing desktop logs

The logs, related to RFID functionality are stored in the files, whose names start from the corresponding RFID prefix:

  • RFID EAC Store.LOG
  • RFID PA Store Issuer Countries.LOG
  • RFID PA Store.LOG

For example, there you can find the information about the Country Signing Certificate Authorities.